From Anger to Peace

From Anger to Peace

I used to think fear was the emotion underlying anger. Until a woman in one of my Emotional Intelligence Play Groups said it was actually frustration. I thought about that. I tried to think of a situation where anger did not come from frustration. I still haven’t come...
Improve Your Negotiation Skills

Improve Your Negotiation Skills

Three minute animated example Scott Swain created of Practical Empathy (PE) / Nonviolent Communication (NVC) being used in a business setting between a manager and a contractor. National Contract Management Association hired me to train some of their employees and mediators in the use of EQ in a business setting. This is an animation I produced for part of their training.