
Stop Absorbing Your Team’s Emotions Start Understanding
I spent 30 years learning that cognitive empathy isn’t about feeling your team’s emotions – it’s about understanding why they feel them without drowning in the chaos yourself.
I spent 30 years learning that cognitive empathy isn’t about feeling your team’s emotions – it’s about understanding why they feel them without drowning in the chaos yourself.
Technical skills won’t make you a great leader. The breakthrough comes when you master cognitive empathy – understanding your team’s perspectives while keeping your direction clear.
Cognitive empathy helps you understand team perspectives without emotional overwhelm. Research shows this skill transforms leadership performance, builds trust faster, and prevents burnout.
I thought winning debates meant having the smartest comeback until my relationships fell apart from always being “right.” Then I discovered most arguments aren’t about facts at all.
The most common question in 18 years of teaching empathy: “Why understand someone who hurt me?” Empathy isn’t agreement – it’s your strategic advantage.
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