
The Empathy Gap Killing Your Company Culture
Leaders think they’re empathetic, but their teams disagree. This “empathy gap” kills workplace culture. Learn the difference between cognitive and emotional empathy.
Leaders think they’re empathetic, but their teams disagree. This “empathy gap” kills workplace culture. Learn the difference between cognitive and emotional empathy.
Most leaders think empathy means absorbing everyone’s emotions – that’s burnout waiting to happen. Cognitive empathy lets you understand without drowning in feelings.
A team member’s parting shot made me realize I was blind to what my people actually faced. Learning cognitive empathy didn’t just improve communication – it dropped my stress and boosted results.
Turned a heated political argument with my neighbor into actual conversation using one simple shift – really listening instead of preparing counterarguments. We found common ground we never knew existed.
Studying empathy revealed something unexpected: small acts of generosity actually rewire your brain. Good deeds strengthen neural pathways, reduce anxiety, and create cycles of connection.
Recent Comments