Discover how seeing through others’ eyes transforms business relationships. Learn practical steps to understand team perspectives and achieve breakthrough results in leadership.
The story
Ever had a conversation where you thought you were crystal clear, but your point completely missed the mark? I know the feeling. It happens because we assume everyone thinks like us. That’s where cognitive empathy comes in.
I’ve spent years studying how understanding other perspectives – not just feeling emotions – transforms business relationships. It’s about getting why your employee hesitates on a project or why a client isn’t sold on your pitch. Once you understand their viewpoint, you can adjust your approach.
Look at Satya Nadella’s work at Microsoft. He didn’t just push new technology – he created an environment where leaders truly understood what their teams needed. The result? Microsoft’s productivity and innovation shot through the roof.
In Chapter 18 of my book “A Practical EmPath: Rewire Your Mind,” I show exactly how cognitive empathy becomes your edge in business. It’s the difference between going through the motions and actually connecting with people.
When you develop this skill, you’re not just managing – you’re building an environment where people feel understood and motivated. That’s real leadership.
Ready to strengthen your teams and get better results? Chapter 18 shows you how. Because once you see things from others’ perspectives, everything changes.
Recent Comments