Stop Fighting Your Coworkers and Start Solving Problems
Cognitive empathy turns workplace conversations from courtroom battles into actual problem-solving. One shift in how you frame feedback can build the psychological safety your team is missing.
Cognitive empathy turns workplace conversations from courtroom battles into actual problem-solving. One shift in how you frame feedback can build the psychological safety your team is missing.
Anger feels like truth, but it’s usually just an unmet need yelling. Learn a 4-step system to pause, guess what the other person values, and speak yours clearly.
Social anxiety is a fear loop your brain built – not who you are. Chapter 7 of my book shows how cognitive empathy and neuroplasticity can rewire that response.
Conflict at work isn’t a logic problem – it’s emotion plus need trying to be heard. After 20 years studying empathy, I use a three-step cycle to turn tense meetings into clear conversations.
Phone pings once, attention vanishes, partner’s face collapses. That micro-abandonment is called technoference, and it’s wrecking your couch time without you noticing.
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