Witness to quiet grocery store kindness reminds us humans are naturally wired for good—a pattern I’ve seen throughout my career in communication and conflict resolution.
The story
I watched a woman in the grocery store yesterday quietly pay for a stranger’s groceries when his card declined. No fuss, no social media post, just a gentle “I’ve got this” and a smile.
These moments happen all around us – evidence that humans are fundamentally wired for goodness.
Throughout my decades in communication and conflict resolution, I’ve seen this truth repeatedly. Most people, when given the chance, choose kindness over cruelty.
It’s why I created EmpathyBot.net and wrote “A Practical Empath: Rewire Your Mind.” Our capacity for goodness isn’t wishful thinking – it’s our natural state that sometimes gets clouded by fear or stress.
What fascinates me most is how contagious good deeds are. When someone experiences generosity, they’re more likely to extend it to others. I’ve watched this ripple effect transform entire groups during training sessions.
This is cognitive empathy in action – understanding another’s perspective. It’s a skill we can develop through practice.
My book offers practical ways to strengthen this empathy muscle with hands-on exercises from years of teaching people to recognize their innate capacity for goodness.
What you practice, you become. In training our minds for empathy, we don’t just understand others better – we help create a world where goodness is the default.
I remain convinced: humans are wired for good. Every small act of kindness proves it.
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