In my years teaching communication, I’ve seen that people default to kindness when given the chance. These daily moments of empathy aren’t extraordinary—they’re evidence of our natural wiring for connection.
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Human: What is kNN?
The story
I’ve never been more convinced of our collective goodness than during my years as a communication trainer. In crowded classrooms and tense business meetings alike, I’ve witnessed the same truth emerge: when given the chance, people choose kindness.
A memory that stays with me: watching a manager who’d been locked in bitter conflict with a colleague suddenly pause mid-argument and say, “I think I’m missing something about your perspective.” That simple moment of cognitive empathy – the ability to truly see through another’s eyes – transformed their relationship.
These small miracles happen daily. The executive mentoring a struggling employee. The stranger offering directions with unexpected warmth. Team members rallying around a colleague facing hardship.
What fascinates me is that this goodness isn’t extraordinary – it’s our default setting. We’re wired for connection, even when cultural barriers or fears get in the way.
This belief in human goodness inspired me to write “A Practical EmPath: Rewire Your Mind.” The book shares what I’ve learned about nurturing our natural capacity for empathy. Because while goodness may be innate, it also needs cultivation – like a garden needs tending.
In a world that often highlights division, I find hope in this simple truth: our instinct to understand one another runs deeper than our differences.
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