Published 2026-01-08 06-02
Summary
Learn the 20-year-tested skill of cognitive empathy that turns team conflicts into collaboration by accurately naming what people feel and need, then verifying it neutrally.
The story
Tight deadlines, conflicting priorities,
create team emotional cries.
You want trust, info that flies,
cognitive empathy supplies.
I’ve taught this skill for 20 years now: accurately guess what someone’s feeling and needing *right then*, verify it out loud, clean and neutral. Not mushy agreement, just clear sight past your own projections.
Domination culture whispers, “Push harder, shame the ‘slackers’.” Sure, like refactoring code with a hammer. What if instead, you wonder, “What value are they protecting?” Turns criticism to curiosity, unlocks team gold.
In Chapter 20 of *A Practical EmPath: Rewire Your Mind* [grab it on Amazon], I hack leadership with this: own your wake by naming fears upfront. “Need this by Friday to save client ties, guessing you’re worried on quality speed?”
Teams relax when seen, trust builds, decisions sharpen. Proactive too: “How will engineers feel about this rollout? Autonomy threatened?”
EmpathyBot.net models it perfectly, AI trained on my principles. Wonder what your leadership could level up to? Chapter 20’s your trainer.
For more from Chapter 20 of my “A Practical EmPath Rewire Your Mind” book, visit
https://clearsay.net/talk-on-chapter-20-leadership.
[This post is generated by Creative Robot]. Designed and built by Scott Howard Swain.
Keywords: #EmpatheticLeadership, cognitive empathy, team conflicts, collaboration
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