by Scott Swain | May 24, 2020 | Articles, Business, EQ, Uncategorized
I used to think fear was the emotion underlying anger. Until a woman in one of my Emotional Intelligence Play Groups said it was actually frustration. I thought about that. I tried to think of a situation where anger did not come from frustration. I still haven’t come...
by Scott Swain | May 24, 2020 | Articles, Business, EQ, Uncategorized
Have you experienced times when you felt you did your best and you hear only criticism. How about feeling completely misunderstood or unappreciated when your accomplishments seem to be in plain sight? Many of us spend a significant portion of our lives in an office...
by Scott Swain | Sep 10, 2016 | Agile, Articles, Business, Scrum, Software, Uncategorized
Introduction to Agile Scrum Before we go into our overview of Agile Scrum, let’s briefly look at the most popular preceding model: Waterfall – Requirements- to Design- to Implementation- to Verification- to Maintenance Now let’s dive into the Agile...
by Scott Swain | Sep 26, 2012 | Articles, Business, EQ, Negotiation, Uncategorized
“Business Communication Challenges: Feature Creep” VIDEO BELOW By taking our Emotional Intelligence Tools class, you can “power up” your negotiation skills. See an example below of these principles being used in a business setting. See a three...
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