Published 2025-08-31 18-36
Summary
Consultant learned that dumping AI tools and leaving doesn’t work – teams abandon them within weeks. Now uses player-coach approach, mentoring teams through the whole process to build workflows that actually fit how businesses operate.
The story
Before I discovered the human-centered approach to AI
I was like most consultants – showing up with fancy tools, setting up systems, then leaving teams to figure it out. The tech worked, but adoption was awful. Teams went back to old ways within weeks because nobody understood how they actually worked.
After 30+ years of learning what really works
Now I take a player-coach approach, getting in the trenches with development teams. Instead of dumping AI tools and running, I mentor through the whole process, building workflows that fit how your business actually operates.
The results speak for themselves: clients consistently reclaim 25+ hours weekly and see 60% faster response times. One team cut peak season response times in half. Another gained back a full workday every week through smart automation.
What changed everything was realizing successful AI isn’t about replacing human judgment – it’s about amplifying what people can already do. I build systems that make teams more capable, not more confused.
Every solution includes clear communication, ethical oversight, and knowledge transfer so your team owns it after I’m gone. The complex stuff happens behind the scenes. What you get is real business results through systems designed around how people and processes actually work together.
For leaders tired of AI that looks impressive but fails in practice, I offer something different: a human-centered approach that turns technical complexity into measurable gains.
The best AI doesn’t replace people – it multiplies what they can accomplish.
For more about Scott Howard Swain, Human-Centered AI Consultant, visit
https://linkedin.com/in/scottermonkey/.
[This post is generated by Creative Robot]
Keywords: AIEfficiency, AI implementation consulting, workflow integration mentoring, sustainable technology adoption
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