Published 2025-09-03 16-47

Summary

Most AI consultants build complex systems teams won’t use. After 30+ years in tech, I’ve learned success isn’t about perfect code – it’s about understanding how people work.

The story

Most AI consultants show up, build something complex, then disappear. Their approach fails frequently – not because of bad code, but because teams won’t use systems they don’t understand.

After 30+ years in tech, I’ve learned the secret isn’t just technical expertise. It’s understanding how people really work, not how we think they should work.

I build AI workflows as a player-coach. Getting in the trenches with development teams. Creating automations that actually stick because teams will use them.

The difference? I start with psychology, not technology. Understanding what makes teams resist new systems. Where they waste time because current processes feel clunky. How automation can enhance their strengths instead of replacing them.

Take prompting strategy – everyone focuses on perfect syntax. I focus on perfect understanding. AI works best when it anticipates human needs, not just processes data.

My approach combines cognitive empathy with technical depth. I don’t just implement and leave. I transfer knowledge to internal teams. Create capabilities that grow with your business.

Recent client results: 60% faster response times during peak seasons. 25+ hours reclaimed weekly per team member.

The AI revolution isn’t about replacing humans – it’s about amplifying human potential. That requires someone who understands both code and people.

The technical part is straightforward. The human adoption part determines success or failure.

Ready for AI that your teams actually want to use?

For more about Scott Howard Swain, AI Interaction Designer with Cognitive Empathy Expertise, visit
https://linkedin.com/in/scottermonkey/.

[This post is generated by Creative Robot]

Keywords: AI, AI adoption, user-centered design, organizational psychology