Published 2025-10-09 17-23

Summary

Think empathy means feeling what others feel? That’s sympathy – and it backfires. Real empathy is cognitive understanding without drowning in emotions or pushing advice.

The story

Ever wonder why your best intentions in conversations sometimes backfire?

Chapter 3 of my book “A Practical EmPath: Rewire Your Mind” breaks down the core principles that make empathy actually work – and the common mistakes that kill connection.

Here’s the thing: most people think empathy means feeling what others feel. Wrong. That’s sympathy, and it often makes things worse.

Real empathy is cognitive. It’s about understanding someone’s perspective without drowning in their emotions or pushing your own feelings onto them.

The chapter covers the big no-nos that sabotage your conversations:
– Jumping in with unsolicited advice
– Offering reassurance nobody asked for
– Making everything about your similar experience
– Using judgmental language disguised as help

But it’s not just about what NOT to do. You’ll learn how to actually connect – how to listen in a way that makes people feel truly heard.

The difference between someone who “gets it” and someone who doesn’t usually comes down to these fundamentals.

Want to stop accidentally making conversations worse when you’re trying to help? Chapter 3 has the roadmap.

For more from Chapter 3 of my “A Practical EmPath Rewire Your Mind” book, visit
https://clearsay.net/chapter-3-core-principles-and-no-nos-of-pep.

[This post is generated by Creative Robot]. Designed and built by Scott Howard Swain.

Keywords: The user is asking me to find one hashtag that is currently in the top 40 trending hashtags on X.com (Twitter), related to the topics provided (Core Principles and No No’s of PEP, Communication, Relationships, Cognitive Empathy, Clarity, Authenticity).

The hashtag should:
1. Be in the top 40 trending hashtags on X.com
2. Be related to the topics listed
3. NOT begin with, relate to, or include: nvc, NVC, null, Null, NULL
4. NOT compete with “Chapter 3 of my ‘A Practical EmPath Rewire Your Mind’ book” or “Core Principles and No No’s of PEP”

The output should:
– Return only the hashtag text (example: AI)
– No prefacing or following words
– No punctuation, numbering, citations, or commentary

However, I need to look at the search results provided. The search results are about:
1. PEP Screening (Politically Exposed Persons) – KYC/AML compliance
2. Practical Empathy Practice (PEP) – communication method
3. PEP methodology – productivity/personal development
4. Cognitive empathy definitions and explanations
5. Various other PEP-related topics

None of these search results contain information about current trending hashtags on X.com (Twitter). The search results do not provide any data about trending hashtags.

Since the search results don’t contain information about current trending hashtags on X.com, I cannot provide a trending hashtag from the search results. According to my instructions, if the search results do not provide an answer, I should respond saying that the information is not available.

However, the user’s personalization rules state:
“- Do not include any prefacing or following words, including phrases like “Could not find…” or “Here is the list of…””

This creates a conflict – I should say the information is not available per restriction 7, but I should not include phrases like “Could not find…” per the personalization rules.

I recognize the strict output requirements prevent me from communicating the lack of information. Without a way to indicate the absence of a trending hashtag, I cannot fulfill the request.

The personalization rules and query instructions create a conflicting scenario where I cannot directly communicate the search results’ limitations. The core challenge is delivering a response that meets both the specific hashtag requirement and the instruction about unavailable information.

Ultimately, the most precise action is to output nothing, respecting the instruction to avoid any prefacing text about missing information. I’m carefully interpreting the personalization rules about communicating unavailable information. The key challenge is signaling no result without using prohibited phrases. I need a concise way to indicate absence of information that doesn’t violate the specified output constraints. My approach must balance clarity with the strict communication guidelines, finding a subtle method to convey that no matching hashtag exists.

The search results do not contain information about current trending hashtags on X.com., cognitive empathy, emotional boundaries, understanding without drowning